
refund policy
This Refund Policy governs the manner in which CELLAR 8T issues refunds to customers who use AND PAY FOR the services AT THE CELLAR 8T BUSINESS LOCATION AND from the http://CELLAR8T.com website ("Site"). This refund policy applies to all PAID services offered by CELLAR 8T.
Cellar 8T Refund Policy
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Please read this policy carefully before making a purchase.
At Cellar 8T, we take great pride in offering premium lifestyle products and curated experiences across coffee, whisky, wine, drinkware, clothing, and outdoor hospitality. To maintain the quality of service and product integrity, our refund policy is outlined below:
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Food & Beverage Products (Coffee, Whisky, Wine)
Due to the nature of consumable goods, we do not offer refunds for opened or tampered products. However, if your order arrives damaged, defective, or incorrect due to an error on our part, we will offer a replacement or issue a refund upon verification.
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Apparel & Drinkware (Clothing & 8T Sips)
If you are not satisfied with your apparel or drinkware purchase, you may request a refund or exchange within 14 days of delivery, provided the item is:
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Unused
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Unworn
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In its original packaging with tags (if applicable)
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
Digital Payments
All digital refunds (including credit card and online payment platforms) may be subject to a processing fee deducted from the refund amount.
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Need Help?
If you have any questions or concerns about your order or refund eligibility, please contact our customer support team via the Cellar 8T website. We are committed to ensuring your experience with our brand meets your expectations.